AODA Information

Accessible Customer Service

Mennonite Community Services (MCS) is committed to providing accessible customer service. To meet this commitment, MCS follows all regulated AODA Guidelines, which includes policies that include;

• Feedback Process
• Request for AODA Information and Alternate Formats
• Service Animals and Support Persons
• Service Disruptions

Customers can submit requests and feedback to:
Human Resource Manager, 16 Talbot Street East,
Aylmer, ON N5H 1H4
[email protected]

Customers who wish to request or provide feedback in written form or verbally can do so to any MCS employee.

AODA Documents can be found below:

AODA Customer Service Policy 1.11 - Aug 2021

AODA Feedback Form Aug 2021

AODA Policy 1.27 - Aug 2021


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