Accessible Customer Service
Mennonite Community Services (MCS) is committed to providing accessible customer service. To meet this commitment, MCS follows all regulated AODA Guidelines, which includes policies that include;
• Feedback Process
• Request for AODA Information and Alternate Formats
• Service Animals and Support Persons
• Service Disruptions
Customers can submit requests and feedback to:
Human Resource, 16 Talbot Street East,
Aylmer, ON N5H 1H4
226-544-0380
[email protected]
Customers who wish to request or provide feedback in written form or verbally can do so to any MCS employee.
AODA Documents can be found below:
Customer Service Policy - 2025